Diversity, Inclusion, & Accessibility

Diversity, Inclusion, & Accessibility

Design Works Engineering is committed to fostering a work environment that is inclusive, equitable, and diverse. One where we celebrate differences; where each employee is treated fairly and is respected for those differences; and where every team member has an equal opportunity to contribute to the success of the company and reach their full potential.

Design Works Engineering is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner.

Design Works Engineering is committed to excellence in serving and providing goods, services, and facilities to all customers including people with disabilities. Our accessible customer service policies are consistent with the principles of independence, dignity, integration, and equality of opportunity for people with disabilities.

Design Works Engineering is committed to:

• Creating an environment where the individual differences and contributions of all employees are recognized and valued.
• Maintaining a work environment that promotes dignity and respect for every employee. Attracting and retaining a skilled and diverse workforce that best represents the talent that is available within the communities in which we operate.
• Complying with all associated legislation requirements.
• Always encouraging respectful communication.
  
• Actively discouraging and addressing through appropriate disciplinary action, any forms of intimidation, bullying, victimization, or harassment that result from or are contrary to the intentions of this policy.

Design Works will endeavor to create an inclusive workplace reflective of the community it serves. This includes:

• Identifying and removing systemic discrimination and discriminatory barriers that prevent individuals from securing employment or promotion.
• Accommodating employees who have special needs.
• Ensuring that the work environment is free from discrimination.

Examples of discriminatory barriers can include but are not limited to:

• Formal and informal policies
• Practices, behaviours, and attitudes that can inhibit or prevent individuals from participating in activities or processes they might otherwise be interested in.

Design Works Engineering welcomes feedback on how we provide accessible customer service. Customer feedback will help us identify barriers and respond to concerns.

Feedback may be provided in the following ways:

• Contacting our general information email: info@designworkseng.com
• Contacting one of the following phone numbers:

• - Edmonton Office: 780-244-0252
• - Grande Prairie Office: 780-814-5533

All feedback including complaints will be directed to both the Director of Administration and the HSE Manager. We have a process for receiving and responding to feedback and the process is accessible to persons with disabilities upon request.

When asked, we will provide information about our organization and its services in accessible formats or with communication supports. We will consult with the person making the request in determining the suitability of an accessible format or communication support. If the organization determines that information or communications are unconvertible, the organization shall provide the requestor with:

• an explanation as to why the information or communications are unconvertible; and
• a summary of the unconvertible information or communications.

• All activities of Design Works will be inclusive and accessible in nature.
• Design Works will incorporate deliberate and ongoing strategies of inclusion when developing, modifying, or implementing policies, directives, processes, practices, programs, or services.
• Design Works will take steps to minimize physical, systemic, attitudinal, information and communication, technological and transportation barriers.
• Design Works will develop and maintain positive internal and external partnerships that contribute to inclusive and respectful decision-making and will work in collaboration with these partners to provide services that meet the needs of the community.
• Design Works will provide appropriate resources and training to staff to create an environment where individuals are respected, treated with dignity, and can reach their full potential.
• All individuals are responsible for treating employees with respect and giving Design Works employees the opportunity to participate in all aspects of the employment process without discrimination.
• All individuals have a responsibility to report to management any behaviour that is contrary to this policy.
• Design Works is an equal opportunity employer and will make employment decisions based on merit.
• All individuals are responsible for creating a culture that embraces, respects, accepts and values differences.